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MDExam Pre-Sales/Followup Call Center Agent in Miami, Florida

Are you a great communicator with a passion for helping people? We're a growing medical services company, and we're looking for Call Center Agents (English/Spanish) to join our team! You'll be handling inquiries and sales calls in a fast-paced, supportive environment. If you're ready to bring your energy, professional tone, and clear communication to the table, we want you!

What You'll Do:

• Handle inbound and outbound calls related to product inquiries, sales, and service information. • Engage potential clients with a friendly and professional approach. • Use your communication skills to guide conversations and ensure a positive customer experience. • Document all call details accurately in our system. • Work with the team to hit sales targets and improve processes.

Ideal (But Not Required):

• Experience with dialer platforms like Vicidial or similar systems is a big plus! • Sales or customer service experience, especially in a call center environment, is helpful.

What You Bring:

• Fluent in English OR Spanish (spoken and written). • A clear, professional voice tone and great communication skills. • Strong listening and problem-solving abilities. • Able to commute to our office in the West Brickell area (no remote positions available). • Flexibility to work different shifts, including some evenings or weekends.

Why Join Us?

• Competitive pay with performance-based bonuses. • On-the-job training, so you can grow with us. • Opportunity to earn commission per sale.

How to Apply:

Upload your resume and a short cover letter highlighting your experience and why you'd be a great fit!

Looking forward to meeting you!

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