Judicial Support Administrator 1 (Drive Legal Case Manager) (Part time 35 hours week) (County Funded

Date: Sep 10, 2024

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Requisition No: 837177

Agency: State Courts System

Working Title: Judicial Support Administrator 1 (Drive Legal Case Manager) (Part time 35 hours week) (County Funded

Pay Plan: Career Service

Position Number: 4630

Salary: $18.15 per hour

Posting Closing Date: 09/23/2024

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ADMINISTRATIVE OFFICE OF THE COURTS

JOB ANNOUNCEMENT

Eleventh Judicial Circuit of Florida

HOURLY RATE: $18.15

OPENING DATE: 09/10/2024

CLOSING DATE: 9/23/2024 11:59 PM Eastern

Applicants interested in the position should also submit an online application and a resume on the Eleventh Judicial Circuit of Florida's website. To apply for the position, please visit: https://www.governmentjobs.com/careers/jud11flcourts

Description

Hourly rate is Non-Negotiable. The successful candidate will be hired at the minimum hourly rate.

The purpose of this position is to assist persons, with a valid or suspended license, in resolving outstanding traffic citations and license reinstatement efforts. This is achieved by utilizing multiple software and information systems to conduct research and determine eligibility for the program's services. The position will process program appointments, by assigning requirements that will satisfy outstanding citations, and by closing citations, establishing payment plans, and setting aside license suspensions upon fulfillment of assigned requirements. The position is responsible for operating weekly court sessions, including Driver's License Assistance Court, conducting appointment sessions online and at multiple court locations, and completing general office duties pertaining to the program. The position must establish and maintain effective working relationships with the judiciary, court system personnel such as the clerks of the court, attorneys, interpreters, law enforcement, and the general public.

The working schedule for this position is Monday through Friday, from 8:00 a.m. - 4:00 p.m. or 9:00 a.m. - 5:00 p.m.

This position is eligible for a hybrid remote work/onsite schedule after a 90-day period, as outlined by existing Circuit policies and procedures.

Responsibilities

• Collects enrollment fees and removes cases from collection agencies.

• Reviews, compares and identifies citations older than seven years to recently issued citations to address license suspensions for failure to pay to seek potential program participants or to make referrals to Driver's License Assistance Court.

• Researches each case to ensure it can be enrolled in the program, checks for previously court ordered traffic schools and court costs.

• Disposes cases and assesses community service hours, court costs and traffic schools.

• Verifies and collects required documents for completion, collects outstanding court costs, creates payment plan, identifies all suspensions on the person's license, clears D-6 suspensions to enable license reinstatement, processes paperwork, and processes changes made to each case through Return Court Information (RCI) updates.

• Meets with clients to review program requirements and acquire signatures.

• Amends traffic charge(s) as needed in the traffic information system.

• Creates, updates and submits motions for enrollment fee and court costs conversions.

• Screens for program eligibility with the use of Department of Highway Safety and Motor Vehicles (DHSMV), Simultaneous Paperless Imaging Retrieval Information Technology (SPIRIT), and Traffic Information System (TIS) software systems.

• Schedules appointments in the Drive Legal Case Management system.

• Processes program violations by entering messages and returning cases to their original status through Return Court Information (RCI) updates.

• Retrieves messages from the voicemail system.

• Screens and processes traffic citation reports from which eligible cases are set in Drive Legal Program calendars and Driver’s License Assistance Court calendars.

• Enters a "Nolle Prosse," "Diversion Program," or "Reset for Court" on each citation using SPIRIT Calendar Workbench.

• Updates the RCIs for all cases in each calendar using the SPIRIT system.

• Processes "Nolle Prosse" list by providing the driver’s license history for each citation to the State Attorney’s office for approval.

• Sends e-mails to individuals whose assignments have changed.

• Scans or uploads e-file documents into the SPIRIT system.

• Maintains and orders office supplies.

• Attends Driver's License Assistance court.

• Provides brief overview at each court session detailing program benefits.

• Verifies valid Driver’s Licenses using the DHSMV system.

• Performs related work as required.

Qualifications

• Bachelor's degree.

• One (1) year of related experience.

Knowledge, Skills and Abilities (KSAs):

• Bilingual in English/Spanish or trilingual in English/Spanish/Creole is preferred.

• Ability to understand and carry out oral and written instructions.

• Ability to communicate effectively, clearly and concisely, orally and in writing.

• Ability to multi-task, meet and deal effectively with the judiciary, and court administrative staff.

• Ability to deal with difficult court users using tact and good judgement.

• Must possess excellent customer service and interpersonal skills, displaying willingness to help others and maintaining a positive attitude at all times.

• Excellent organizational and time management skills.

• Must possess technological literacy in computer software systems such as, Microsoft Office, Teams, and video conferencing software such as Zoom.

• Ability to understand and adhere to court policies and procedures delineated in the employee handbook.

Working Conditions:

• Moderate noise; business office setting.

Physical Demands:

• Work involves a significant amount of standing, walking, sitting, talking, listening, balancing, stooping, and reaching with hands and arms; must be able to transfer up to10 lbs.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

MIAMI, FL, US, 33128

Nearest Major Market:Miami