ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings

• Medical/dental/vision insurance and voluntary insurance options

• Health Savings Account funding

• 401k matching program

• Company paid Life and Short-Term Disability Plans

• Supplemental Life and Long-Term Disability Options

• Comprehensive Wellness Program

• Paid Parental Leave

• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

• Great work/life balance, because that’s important for all of us!

• Focus on creating a meaningful environment through employee engagement events

• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

• Growth potential - HUB is constantly growing and so can your career!

• A rewarding career that helps local businesses in the community

• Strong community support and involvement through HUB Gives

SUMMARY:

The Digital Project Manager role is designed to support new builds and implementation of a digital program for a large enterprise client as part of HUB Drive Online. The Digital Project Manager will report directly to our HUB Drive Online Product Manager.

HUB Drive Online is a fee-based, Software as a Service digital platform available to HUB Clients with solutions for operational efficiency, insurance issuance, risk mitigation and safety improvements. Users include commercial clients across industry segments.

We are seeking an experienced Digital Project Manager and customer digitization success manager for buildout of a designated program for a large enterprise client. The candidate will be responsible for managing third party vendors integrated into the dashboard, coordinating dependent internal and external teams as part of a project plan, and working with field sales and operations account managers to assure customer success of the dashboard use. The candidate will interact with internal IT, marketing, sales and service teams, as well as third party vendors participating in the service delivery. The candidate will also work closely with the enterprise client during the implementation process and must have client-facing experience. The candidate must be professional, with an eye for detail and experience managing technical deliverables across multi-workstream initiatives. The ideal candidate has a track record of driving success of digital initiatives including coordinating with and influencing stakeholders, tracking deliverables against a tight delivery timeframe, and taking ownership across a multi-faceted digital program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage Integrated third-party vendors connected to the HUB Drive Online solution

• Manage tasks in project plan for production launch and continues improvement

• Collaborate with external software development vendor to track ongoing progress of digital builds

• Connect internally with HUB stakeholders for project updates, follow ups on deliverables, and execution of project

• Host and own client facing relationship as key contact for this client specific build

• Manage and conduct training for internal HUB stakeholders who will support client relationship post-launch

• Track client feedback and prioritize enhancements alongside large roadmap deliverables

REQUIREMENTS:

• 2-5 years of Digital Project & Operational Management

• Understanding of high-level technical concepts (i.e. API integrations, UI/UX)

• Prior experience in customer success strategies with digital client interfaces

• Familiarity with JIRA Software and Agile methodology as tools for digital project management

• Record of success in digital project delivery, from requirement development to sandbox testing, implementation and client production release

• Excellent communication skills, with experience managing internal and external cross-functional stakeholders

Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy (https://hubinternational.jobs/eeo/)

E-Verify Program

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