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Arizona State Job Bank BSS, Room Service Attendant R4398066 in Mesa, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6858201

POSITION SUMMARY\ This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.\ \ CORE FUNCTIONS\ 1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.\ \ 2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.\ \ 3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.\ \ 4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.\ \ 5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.\ \ 6. Maintains food handling and sanitation standards to meet licensing agency requirements.\ \ 7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

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