Position Overview: ServiceMaster is seeking a skilled and detail-oriented individual to join our team as a Floor Technician. The Floor Technician will play a crucial role in maintaining the cleanliness, appearance, and safety of floors within various facilities serviced by ServiceMaster. This position requires expertise in floor care techniques and a commitment to delivering high-quality service to our clients.

Responsibilities:

1. Floor Maintenance:

   • Perform cleaning, stripping, waxing, buffing, and polishing of floors using appropriate equipment and chemicals.
   • Ensure floors are maintained to company and client standards, including adherence to health and safety regulations.

2. Surface Care:

   • Clean and maintain different types of flooring surfaces such as tile, vinyl, hardwood, and carpeted areas.
   • Identify and address stains, spills, and other floor-related issues promptly and effectively.

3. Equipment Operation:

   • Operate and maintain floor care equipment including buffers, scrubbers, vacuums, and carpet extractors.
   • Conduct routine inspections and preventive maintenance on equipment to ensure optimal performance.

4. Quality Assurance:

   • Inspect completed work to ensure quality standards are met or exceeded.
   • Address any deficiencies promptly and communicate with supervisors as necessary.

5. Safety and Compliance:

   • Follow all safety protocols and guidelines while handling chemicals and operating equipment.
   • Use personal protective equipment (PPE) as required and maintain a safe work environment.

6. Customer Service:

   • Interact professionally with clients and building occupants while performing duties.
   • Respond to requests and inquiries courteously and promptly, ensuring client satisfaction.

Qualifications:

• Proven experience as a Floor Technician or in a similar role, preferably in commercial or healthcare settings.
• Knowledge of floor care techniques, equipment, and chemicals.
• Ability to understand and follow safety and sanitation regulations.
• Strong attention to detail and a commitment to delivering excellent results.
• Physical ability to lift and move heavy equipment and supplies as needed.
• Flexibility to work evenings, weekends, and holidays as required.

Skills:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Time management skills to prioritize tasks efficiently.
• Problem-solving abilities to address unexpected challenges effectively.