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SONEPAR MANAGEMENT US INC Strategic Accounts Coordinator in Mentor, Ohio

Your next career opportunity As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities. Job Summary The Strategic Account Coordinator is responsible for driving and supporting selling efforts to key customers by performing the following duties. Essential Duties & Responsibilities Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions. Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts. Collaborate with management team and use broad discretion to set pricing and determine margin levels for particular sales orders. Communicate regularly and proactively with major customers and account managers in order to solicit orders, respond to questions and Requests for Quote (RFQ's), convey Irby capabilities, and determine competitive price levels. Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce. Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs. Handle difficulties with customers and vendors with diplomacy and seeks assistance when needed. Establish relationships with key vendors and purchasing teams to aid the securing of materials. Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel. Utilize expertise of company and/or customer pricing and order entry systems to provide quotations, terms, and delivery arrangements for materials. May work for extended periods of time on customer sites setting up inventory and/or assisting with emergency relief, such as severe storm response or prolonged power outages. Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel. Minimum Qualifications Ability to examine, summarize, and effectively present data. Ability to prioritize and manage time effectively. Proven ability to research, analyze and critically review information. Preferred Qualifications Associate's degree (B. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience. Our Competitive ? 401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation and Personal, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance. About Irby Utilities We are powered by our people. Across our nationwide reach and diversity, we adapt, dare, and learn as one team while maintaining an open mindset to optimize our performance. This team approach has helped Irby customers to succeed since our inception, and our investment in our people continues to translate into broader achievement - including a vast array of professional development and growth opportunities. Irby Utilities is one of the nation's largest utility distribution companies with over $2 Billion in annual sales and 900 associates across more than 45 branches. Our ability and readiness to innovate and collaborate across

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