JOB REQUIREMENTS: Collections Associate - 24841 DESCRIPTION/RESPONSIBILITIES: TRICOM, Inc. is a top provider of staffing administrative and financial services for employment agencies. We are seeking an enthusiastic professional to join our collaborative team as a Collections Associate. Position Overview: This is an entry level position that will monitor, analyze and protect TRICOM\'s portfolio of receivable collateral by managing and assisting in the collection of our staffing client\'s accounts receivables; while maximizing the accounts receivable performance, minimize and prevent delinquencies and bad debt write-offs. This position will be in the office full-time for training and during a probation period. Working hours are Monday Friday from 8 a.m. to 5 p.m. Central. We will permit WFH 2 days per week on a set schedule, based upon meeting performance requirements, which is at the discretion of the manager. Compensation range is \$20-23/hour, depending on experience. What you will be doing: * Timely, effective and professional client communication and customer Accounts Receivable collection activities using appropriate persuasion, negotiation, follow-up and problem-solving skills. * Work independently with self-motivation while demonstrating the ability to prioritize conflicting collection activities demands using excellent organizational and time-management skills to accommodate rapidly changing priorities while meeting company customer service standards and one-hour response time. * Assist, educate and guide clients in effective accounts receivables management, trend analysis, collection techniques and Tricom expectations and protocol through appropriate analysis of risk criteria present in the assigned portfolio of accounts receivable. * Communicate orally and draft concise written communication using appropriate spelling and grammar. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago\'s Bank and Wisconsin\'s Bank, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications: * 0-3 years of relevant experience of Business-to-Business Accounts Receivable Collection and/or Cash Application experience preferred but not required * General Computer Skills * High School Degree or equivalent * Strong decision making ability ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=ce94017cfc40b59dc96e98de2a9f3d13 Other: Applicants ONLY to apply via URL link provided!