Job Information
Meta Community Engagement Manager in Menlo Park, California
Summary:
As a member of the Accessibility and Engagement Team, the Community Engagement Manager (CEM) will help to create positive employee experiences for all employees that join our Employee Resource Groups (Meta Resource Groups). You will develop strategies and lead programming that fosters community and strengthens connections. We are seeking a team-oriented and skilled practitioner with demonstrated experience in designing, implementing and executing programs and events as well as managing operational efficiencies across processes that govern how our Meta Resource Groups function and drive impact. You will collaborate with leaders at all levels and cross-functional partners (e.g., Internal Communications, Legal, Public Policy, HR and facilities at multiple locations) move fast, navigate ambiguity, solve complex problems, resolve conflict and collectively make an impact.
Required Skills:
Community Engagement Manager Responsibilities:
Leads and executes heritage month strategy for several communities, in partnership with MRG Leaders and planning teams.
Provide advisory and consultative support to site cross-functional stakeholders at the chapter level for heritage month activations, community fairs that involve MRGs and other chapter engagements during moments that matter.
Consults on and influences MRG roadmapping, strategy and overall MRG health for their respective communities, leveraging data (where available - e.g., MRG program surveys, feedback from community members, annual MRG sentiment survey, etc.,) to help inform direction of travel
Coaches and develops MRG Leaders in a variety of areas to increase MRG Leader effectiveness: (Influencing without authority, budget management, company policy and process adherence, conflict resolution, optimizing Exec Sponsor engagement, etc.,)
Leads recruitment, selection and interviewing of MRG Regional Leadership Teams
Builds out end to end processes and determining efficiency gains across MRG space
Serves as trusted advisor to the MRG Leaders and Exec Sponsors (e.g., escalating issues to Exec Sponsors, leaning in with the community to stay connected to the experiences of the community)
Drives operational rigor across core, common, and consistent processes to ensure teams’ capability to drive results and seamlessly support global communities
Leverages program & change management methodologies and principles to ensure flawless execution of top programmatic shifts that impact MRGs
Establishes approach to measuring quantitative and qualitative impact of MRG programming and initiatives
Minimum Qualifications:
Minimum Qualifications:
10+ years of corporate business experience in human resources, employee engagement, diversity or equivalent experience
Experience influencing and stakeholder management across all levels of the organization
Experience using data to identify insights that drive action
Experience with project management, strategic operations, and change management
5+ years of experience managing Employee Resource Groups
Effective problem solving skills
Preferred Qualifications:
Preferred Qualifications:
Experience in the Technology Industry
Experience working across LATAM with proficiency in Portuguese
Experience helping global and/or matrixed organizations scale
Public Compensation:
$144,000/year to $205,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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