The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner. YOUR TASK Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.

Monitor wave performance and make adjustments as needed to meet changing demands.

Resolve issues interfering with on-time completion of orders.

Communicate / escalate issues

Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders

Ensure that inventory is properly allocated to meet wave plans and customer demands.

Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management.

Collaborate with cross-functional teams to enhance warehouse operations and streamline workflows.

Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.

Escalate issues which cannot be resolved.

Communicate with Client Services on issues of non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.

Any other task as directed by the supervisor 

Continuous involvement and support with departmental process improvements

Abide by all company safety and hygiene regulations

Follow and maintain 5S Program and guidelines

Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice

YOUR PROFILE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Able to perform at a fast paced packaging environment 

Perform accurately under stressful conditions. 

SAP knowledgeable

Microsoft Office Proficient

Customer-oriented, professional communication skills

Have strong analytical and problem-solving skills

The ability to follow instructions, processes, and procedures; ability to multi-task

B.A. degree or equivalent work experience, minimum 4 years as scheduler

Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse 

Previous experience in a fast-paced, high-volume warehouse environment

Knowledge of SAP pertaining to warehouse activities

WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay.

401(k) with company matching up to 6%.

Paid Time Off, including paid holidays.

Flexible Spending Accounts.

Voluntary benefits such as legal and financial assistance, pet insurance, and more.

Employee Assistance Program.

Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Commuter benefits.

Employee engagement activities.

About our company:

Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA. Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Arvato USA LLC Country: United States of America State/Region: Tennessee City: Memphis Postal Code: 38118 Job ID: 273764

EOE Protected Veterans/Disability