Marketing, Sales & Service plays an important role in Ford’s revitalization as a modern, progressive vehicle and mobility services company delivering a trusted customer experience.

In this position…

Candidates should have a vast depth of knowledge and expertise in implications of data and taking actions based on those, as well as have a passion for the lifetime value of a customer.

Ford MS&S embraces an audience-first mindset and way of doing business that improves customer loyalty, vehicle repurchase, as well as additional sales of vehicles, parts, accessories, and services. We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.

What you'll do…

• Supervise & Direct UAW Hourly Employees

• Effectively assign initiatives to continuously improve performance

• Effectively communicate and maintain a productive working relationship with the Hourly Team, Salaried Team and Union Representatives

• Assign daily work to employees to meet objectives in safety, quality and lines per man hour

• Assure flow of inbound/outbound material is managed according to Partners In Customer Satisfaction (PICS) Process

• Assure continuous improvement through direction of the PICS process and the Continuous Improvement Process (CIP)

• Complete Daily Report of Time for employees

• Provide inbound & outbound supervisory coverage within the Memphis Complex

• Manage to deadlines, timelines, with high degree of planned and unplanned variables and complexities

• Willing & able to work any shift and overtime. Including Saturdays & some Sundays.

• Accurate Application of Labor Agreements

You'll have...

Minimum

• High School Diploma or GED

• Valid State Driver’s License

• 1+ years of Supervisor experience in a distribution center or other management experience

• 1+ years of experience in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)

Even better, if you have …

Preferred

• College Degree Preferred ; Bachelor of Science degree in Business Management, Logistics or Operations

• Knowledge of Warehouse Management systems (MOMS, MMP, SAP, EXE, etc.)

• Knowledge of Container Management System (CMMS) and processes

• Excellent organizational, problem solving, & time management skills

• Ability to command respect and accountability of assigned employees

• Excellent oral and written communication skills

• Knowledge of payroll system

• Experience working in a union environment

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/GSRnon-HTHD

Visa sponsorship is NOT available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 35865