Description Growing Company Seeks Customer Service Representative!

Robert Half is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Memphis, Tennessee region and is a long-term contract / contract / contract / contract / contract / temporary to full-time employment opportunity.

What you get to do every day

• Receive and place telephone calls

• Offer friendly, accurate customer service in a timely fashion

• Manage the fielding and sending of important written business correspondence

• By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Proven computer skills

• Excellent verbal, written, and social skills

• Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Customer service and office administrative skills

• Strong proficiency in Excel and other Microsoft Program skills

• Supportive, positive attitude with a detail oriented demeanour applied to all tasks

• Call Center Customer Service experience

• Comprehensive knowledge of Inbound Telephone Calls

• Deep understanding of customer service

• Foundational knowledge in data entry

• 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

• Experience performing extensive research to resolve complex customer inquiries

• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .