Area of ResponsibilityKey Elements and Essential Tasks
Administrative
Provides direct administrative support to property management
Maintain regular contact with maintenance staff to ensure all elements of the property are clean and all needs are attended
Assist in Management Audits
Maintain and update employee, client and customer contract data bases
Organize, compile and prepare reports for distribution
Maintain an organized conference room reservations system
Organize department lunches, meetings, events and business travel
Set the standard for compliance with JLL policies, procedures established for the property specifically as well as the firm
Enforce compliance with insurance requirements among tenantsFinancial
Process A/P {accounts payable}
Process A/R {accounts receivable}
Obtain completed W-9's from all vendors
Assure technological advancement of support systems - maintaining budget guidelines
Assist team with budget preparation
Track budget line items related to administrative accounts
Prepare manual adjustments forms for all misc tenant services requests
Ensure Engineers take monthly readings from electric meters for tenants
Assist with new vendor set up
Assist management with monthly reporting
Responsible for monthly MES bill-back to clients
Responsible for invoicing tenants for any damage which they are directly responsible for
Client Services
Responsible for maintaining the day-to-day relationships with tenant contacts
Prepare tenant memos and all communications as directed be manager
Open management office for business daily at 8:30am
Liaison between tenants and all building staff/team members
Responsible for SharePoint management and document loading
Follow up on all tenant requests to ensure completed to satisfaction
Coordinate all arrangements and notifications, acquire proper authorizations, and collect COI {certificates of insurance} as necessary
Maintain daily tenant, employee and contractor's contact
Work with manager to address tenant needs - special needs are worked through effectively
Assist the team with updating and implementing new property on-boardingOperations
Review tenant services requests daily and note completion
Ensure all tenant contact information is accurate and completed in all building systems
Coordinate access for vendors
Distribute documents to Lease Administration
Scheduling use of materials to be moved into or out of property
Construction Projects/Contractor Relations
Draft contracts as requested by managers within 24-48 hours of the request
Collect HVAC PM Service contracts from Tenant's in accordance with the Lease Agreement on an annual basisEDUCATION AND/OR EXPERIENCE:High school diploma or general education degree (GED); and related experience and/or training.LANGUAGE SKILLS:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLS:Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITY:High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.COMPUTER SKILLS:Microsoft Excel, Word, Outlook, PowerPoint, keyboarding, PeopleSoft
Yardi, Building Engines, Prism, SharePointPHYSICAL DEMANDS AND WORK ENVIRONMENT:While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, and may occasionally be required to lift up to 10 pounds. No specific vision abilities are required for this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly