Primary Role:

• Manage full suite of Employee Benefits

• Primary Benefit liaison for Clients; Work Site Employees; Brokers & Insurance Vendors

  Roles & Responsibilities

• Provide guidance with the help of colleagues and / or resolve service problems to both employees and clients pertaining to:

• Claim Issues

• Eligibility problems

• Billing discrepancies

• Benefit problems

• Manage communications materials for client worksites and co-employees regarding benefits in addition to any changes in benefits

• Attend appropriate industry functions and participate in relevant industry training.

• Develop an extensive knowledge of insurance coverage, markets and changes.

• Conduct presentations and meet with employees to discuss the array of benefit choices available

• Participate in vendor meetings

• Process life event and status changes

• Manage the renewal process

• Communicate renewal materials to client and broker

• Prepare materials for employees based on client specifications

• Review system update of changes

• Presentation of changes in person or via Ring Central

• Benefit Enrollment portal assistance

• Auditing and confirming for clients the employees who have enrolled and their elections

• Work alongside HRBP’s, and payroll specialists to support the client

• Manage Client expectations

• Oversee the administration of non-Prestige plans

  Required Skills:

• Excellent written, oral, presentation skills

• Growing understanding of employee group benefits including COBRA

• Strong analytical abilities; ethics and discretion

• Comfortable presenting to diverse groups of people

• Ability to work independently or as part of a team

• Strong computer skills and the ability to adapt to new systems.

• The ability to work in a high-pressure environment

Required Experience:

• Minimum of four years of experience in group employee benefits.

• Understanding of employee benefit plans and insurance terminology

• Bachelor’s degree or high school diploma with equivalent work experience

• NY Health and Life License a plus but not required.

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