POSITION SUMMARY Interviews members for consumer loan and new account requests. Makes sound decisions on member requests inside approval authority. Educates members on features and benefits of products and services. Recommends products and services that meet member needs, including digital solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Interviews for and closes consumer loans and HELOCs within granted approval authorities including complex and intricate requests. Interviews and closes requests for refinancing or rewrites of existing loans, approving or denying loans within lending authority and recommending on loans above lending authority. Utilizes automated underwriting and approval software to guide lending decisions. Maintains sufficient knowledge to assist with other types of loan applications. Performs member transactions and assists with greeting members and directing them to the proper employee or technology solution. Performs collections on problem loans. Processes and utilizes automated new account applications for individual members, trusts, estates, IRA s and UTTMA accounts including checking applications and interviewing applicants in order to obtain all necessary information to complete the CIP file. Consults with members to educate them on features and benefits of products and services. Recommends products and services based on member financial needs. Serves members in multiple channels including in branch, online and over the phone. Enhances member relationships through follow-up activities to include outbound calls. Makes referrals to appropriate departments. Serves as a leader and shares knowledge in order to train Banking Consultant III s and is a resource for questions. Contributes to the mission and visibility of Magnifi Financial by actively participating in community relations efforts. BENEFITS We are committed to investing in our team! Magnifi Financial offers benefits that help everyone achieve their full potential. Full-time employees are eligible for the following benefits (benefits with an asterisk are also available to eligible part-time positions): Opportunities for Training and Development * Leadership Development * Job Level Advancement (ability to move up in your position through training and development) * Tuition Reimbursement * 32 Hours Volunteer Paid Time Off * Paid Time Off - Begin accruing upon date of hire for a total of 4 weeks per year for FT; prorated for PT * Medical Dental Vision Employer paid Life Insurance/AD&D Employer paid Disability Insurance Retirement Plan - Employer match up to 4%, eligible for annual profit sharing * Paid Parental Leave Bonus/Incentive Program Health and Wellness Programs * WHO WE ARE At Magnifi Financial, we offer a collaborative, friendly environment where we support our employee's growth and development, and create a positive work atmosphere. As a member-owned organization, we are focused on making dreams come true for our members. Our vision is enhancing the lives of members and community through strength, service and growth. Magnifi Financial has grown to more than 85,000 members, $2.4 billion in assets, over 400 employees, and over 25 branch locations throughout Minnesota. But what hasn t changed is our focus on the members and communities we serve.