Job Information
Hilton Director, Digital Transformation in McLean, Virginia
***This role is based at our corporate offices in McLean, VA***
This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Director, Digital Transformation, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the HSM team reporting to the Senior Director, Digital Solutions to craft and implement strategies, communications, and change management initiatives to advance the digital transformation of supply management operations within HSM.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Support Senior Leadership and Finance team to develop multi-year digital roadmap securing proper IT budget and sanctioning for resourcing, project costs, and capitalization.
- Ensure the Change Management process aligns with Hilton Corporate audit, compliance, and risk activities.
- Set the requirements for effective and efficient workflow of the Change Management process lifecycle.
- Maintain and enhance a robust governance framework for managing digital solution changes.
- Review the change management and transformation processes to identify areas for optimization.
- Persuade and synchronize senior stakeholders within HSM and throughout the corporate landscape to embrace digital solutions that enhance Supply Management B2B process efficiency.
- Execute enablement activities with regional and global category management teams, utilizing state-of-the-art digital solutions to deliver exceptional experiences for our customers and business partners.
- Actively and proactively engage with diverse business units to achieve a unified agreement on business objectives.
How you will collaborate with others:
- Collaborate with project managers to identify change management requirements and execute process changes.
- Work with Digital Solutions, Strategy and Business Operations, and Business Performance leadership to articulate vision and build value proposition for overarching digital transformation strategy.
- Work with Data Lake team, Business Intelligence team, and Digital Experience team to define and refine the digital roadmap based on new business requirements and assess feasibility of emerging technologies to future-proof business requirements.
What projects you will take ownership of:
- Oversee the Digital Solutions Change Management process, which includes change plans and communication plans, communicate changes, and develop training plans for new digital platforms and evolving systems.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Seven (7 ) years of relevant working experience in forming technology roadmap strategy, implementing digital transformation, and driving organizational changes.
- Three (3 ) years of experience in supporting Data Lake, Business Intelligence, Master Data Management, or Content Management System projects in complex environments.
- Two (2 ) years of experience independently driving projects and initiatives.
- Demonstrate a strong understanding of SQL Server, Salesforce, Cloud Computing Platforms and APIs.
- Proficiency in Microsoft Office applications.
It would be useful if you have:
- Experience with strategy or management consulting
- Change Management Certification
- Project Management Certification
- Hospitality Industry experience
- Supply chain management knowledge
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Job: Supply Management, Procurement, Purchasing, and Receiving
Title: Director, Digital Transformation
Location: null
Requisition ID: COR014R3
EOE/AA/Disabled/Veterans
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