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Department Summary:

The MITRE Labs Sector Office is seeking a Business Operations Specialist to join our team. The Business Operations Specialist will play a crucial role in ensuring the smooth and efficient functioning of the organization's day-to-day activities. The Sector Operations team has a customer service mindset focused on minimizing barriers to execution and maintaining the efficiency and effectiveness of the organization.

Roles & Responsibilities:

• Document, maintain, and support the MITRE Labs operational processes, norms and supporting knowledge management

• Observe, review and analyze processes to identify inefficiencies and areas where improvements could be made

• Support multiple indirect projects by managing, facilitating, and serving as PL delegate for project-related staffing, allocation management, budgeting, and any related integration, coordination, and communications activities

• Interact with the division operations and administrative support teams to be a liaison within MITRE Labs and to HR and Finance, to enable the day-to-day business operations and recurring business activities

• Collect and analyze data related to operational performance – this can involve generating reports, identifying trends, and making data-driven recommendations to improve operationsPerforming administrative tasks, such as meeting coordination, submitting purchasing requisitions, administering data calls, etc.

• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

Basic Qualifications:

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.

• Quantitative mindset with proven skills in financial management and budgeting

• Experience overseeing project management and creating presentations and visualizations of timelines, milestones, and objectives related to budgets and resources.

• Significant experience and demonstrated excellence partnering with support functions, including human resources, finance, contracts, and talent acquisition

• Excellent communication skills, works well independently and within a team

• Demonstrated experience with Microsoft products including OneDrive, Teams, SharePoint Online, OneNote, Excel, and PowerPoint.

• Good time management, prioritization and multitasking abilities

• Excellent interpersonal skills to build strong relationships with colleagues

• Comfortable in a high-pressure environment

Preferred Qualifications:

• Proven track record of streamlining processes or reducing waste in previous roles

• Experience working with Salesforce.com

• Experience is operations or finance in a diverse, technology-focused organization

  This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Work Location Type:

Hybrid

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