Job Information
Dart Bank Deposit Operations Associate II in Mason, Michigan
I. JOB SUMMARY
Performs and understands a variety of duties related to the processing and maintenance of the bank's deposit portfolios. This position will assist users, both internal and external, with our products, customers and accounts within the deposit management systems. This individual will own a subset of the duties outlined below. Many of the bank products are managed and processed through Jack Henry solutions. Duties performed within the Deposit Operations area may include but are not limited to duties outlined below. This individual will own and be the subject matter expert for a subset of these duties.
II. JOB DUTIES
A. Document Image Indexing B. Dormant and closed accounts C. Confirmations D. Transaction Monitoring (Yellow Hammer) E. Overdrafts / Unposted / Chargebacks F. Review and Process Stop Payments / Holds G. Notice Processing H. Minor Account Monitoring I. IOLTA Processing J. Phone Support K. Deposit Account and Customer Maintenance L. Safe Deposit Box Payments/Maintenance M. Debit Card Processing and Support N. Internet Banking and Bill Pay Support O. Zelle and Real Time Payment Support P. Remote Deposit Support Q. Fraud Management R. Report Requests S. Garnishments/levies/Subpoenas T. Disputes (Debit Card, ACH, and Checks) U. Wire Processing V. ACH File Processing W. Rate Changes X. Escheat Processing Y. Monthly Board Reports Z. Harland Clarke Billing AA. Christmas Club Annual Processing BB.
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. CC. Other duties as assigned.
Other Expectations 1. Gain knowledge of all deposit and treasury products offered by the bank 2. Gain knowledge and adhere to all Federal and State laws and regulations, including the Bank Secrecy Act. 3. Identify efficiencies through processes and procedures 4. Performs any other duties assigned by departmental management.
III. JOB SPECIFICATIONS
*Education: *High School or equivalent