Working Title: Electronic Health Record Learning Specialist

Job Class: Training & Development Specialist 3

Agency: Human Services Dept

• Job ID : 81973

• Location : Statewide

• Telework Eligible : Yes - This position is currently Teleworking (https://mn.gov/mmb-stat/policies/1422-telework.pdf) with occasional required on-site trainings and meetings.

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/20/2024

• Closing Date : 12/10/2024

• Hiring Agency/Seniority Unit : Department of Human Services / MAPE DHS Central Office

• Division/Unit : Direct Care and Treatment / Health Informatics

• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : Yes - Up to 10% for occasional required on-site trainings and meetings.

• Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

Direct Care and Treatment (DCT) is seeking an individual to join our Health Informatics Team for an exciting and rewarding opportunity as an Electronic Health Record (EHR) Learning Specialist! This position will build and support the organization to address required training and development needs of medical staffs by creating and delivering learner-centered, and user role specific and performance-based EHR training. This position will partner with Learning and Development Specialists to offer equitable and accessible learning opportunities for employees to increase their knowledge, skills, and abilities through initial and ongoing EHR learning opportunities. This role will lead and assist the health informatics department to design and deliver effective learning and development activities and programs for all EHR users with focus on medical staff. The EHR Learning Specialist ensures customer service excellence in all interactions and delivers course content using professional presentation skills and interactive techniques appropriate to adult learners.

Primary responsibilities:

• Use informatics concepts, methods, and tools to promote safe, effective, and optimal use of technologies.

• Developing and delivering EHR critical learning content across multiple formats including but not limited to web-based learning, instructor- led training, blended instruction solutions, and virtual instructor-led sessions.

• Assist others in the coordination and implementation of learning activities and programs to assure efficient and effective EHR system operation.

Minimum Qualifications

Two (2) years of experience with instructional design and delivering training to adult learners. Experience must demonstrate:

• Experience designing, developing, and coordinating training programs and development activities.

• Experience training and using needs assessment, training methods, adult learning, training evaluation, and measurement.

• Experience with training and communication of complex EHR processes.

• Experience using EHR applications and general needs of EHR across multiple disciplines.

• Experience with learning management system or other similar tracking/reporting software.

Note: A bachelor’s degree or higher in learning management, instructional design, adult education, or related field may substitute for 1 year of experience.

Preferred Qualifications

• Knowledge of principles and strategies of adult learning and development.

• Knowledge of EHR applications and/or medical record systems.

• Strong group facilitation skills and techniques.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.