This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4435544

Coordinate and supervise all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer. Ensure that production process output is in compliance with customer expectations. Responsible for assisting Plant/Operations Manager with quality related communication to customer.

• Ensure production compliance with all internal, customer and regulatory bottle and packaging specifications.

• Measurements and Testing

• • Measures, records and reports dimensional, functional and visual attributes per internally specified requirements
  • Maintains optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibration
  • Maintains measurement database integrity

• Customer Relationship Management regarding Quality issues

• • Works with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
  • Hosts periodic customer visits
  • Manages customer complaint process under the supervision of the Plant/Operations Manager

Quality System

• Ensures compliance with all ISO and customer/external audit requirements
• Prepares and successfully completes audits

Documentation

• Maintenance of customer product specifications
• Development and maintenance of all internal bottle and packaging specifications
• Monthly reporting of quality data per documented corporate procedures in emis
• Owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response
• Documents and reports all supplier quality related issues per documented procedures
• Controls and reports all nonconformance product per documented procedures
• Ensures completion of all customer required testing
• Reports production quality through Certificate of Compliance as specified by customer

Monitors on-line testing through daily checks of SPC data entry of Machine Operators

Responsible for promoting quality mind set in all plant employees

Responsible for the control & coordination of rework with production of all nonconforming product

Color of bottles

• Responsible for color matching at each start up of bottle mold
• Responsible for obtaining & maintaining customer approved color samples for each bottle

Responsible for Production Mold Book Process

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