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Robert Half Help Desk Analyst in Marana, Arizona

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Marana, Arizona. This role is instrumental in providing support to our business operations, helping to improve our services and acting as a dependable backup when colleagues are unavailable. The Help Desk Analyst will have a strong focus on Microsoft Office365 Administration and hardware troubleshooting skills, with a variety of other technical competencies also required.


• Streamlining Microsoft Office365 Administration procedures to ensure efficiency and reliability

• Conducting hardware troubleshooting to resolve issues and minimize downtime

• Utilizing Citrix Technologies to optimize performance and user experience

• Maintaining and updating databases to ensure data accuracy and security

• Operating EO/IR systems as part of the wider technical support framework

• Utilizing Lotus Notes in accordance with company best practices

• Ensuring the smooth operation of Active Directory services

• Troubleshooting and resolving Computer Hardware issues

• Implementing Configuration Management protocols to maintain system stability

• Providing Deskside Support to users, resolving issues promptly and effectively

• Managing Desktop Hardware to ensure optimal performance

• Leveraging O 365 and MS Office 365 skills to support business operations. Requirements • Proficiency in Citrix Technologies is essential

• Demonstrated experience with database management

• Familiarity with EO/IR systems is required

• Proficiency in Lotus Notes is desirable

• Working knowledge of Microsoft products and services is necessary

• Experience with Active Directory is preferred

• Understanding of Computer Hardware is necessary

• Experience in Configuration Management is required

• Must be able to provide Deskside Support

• Familiarity with Desktop Hardware is necessary

• Proficiency in O 365 is required

• Experience with MS Office 365 is necessary Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .