Pro Staff is seeking a Customer Service Representative for a leading company in Maple Grove, MN that provides consultation, support, engineering, and deployment solutions for cold chain distribution challenges. If you're proficient in Microsoft Office and have a passion for delivering excellent customer service, this could be the perfect opportunity for you! Hours: Monday - Friday, 8:00 AM - 5:00 PM Pay: $20 - $21 per hour As a Customer Service Representative, you will be responsible for creating and managing customer accounts, processing credit approvals, and completing supplier qualification forms. You'll maintain the sales order management process, ensuring clear communication with both customers and internal operations teams regarding order status. This role involves coordinating the entire order process, from processing customer orders to maintaining accurate records. You will also generate order acknowledgements, confirm delivery dates, and update SAP as needed, while communicating Advanced Shipping Notifications (ASN) to customers. Additionally, you'll work closely with internal and external sales teams, as well as other departments, to ensure customer expectations are met. You will also be responsible for creating sales orders, processing manual debit and credit notes, and responding promptly to customer inquiries via phone and email. Skills and Qualifications: Proficient in Microsoft Office (Word, Excel, Outlook) Experience with electronic order processing software Strong verbal and written communication skills Exceptional attention to detail and accuracy Excellent problem-solving, documentation, and research skills Ability to manage sensitive information with discretion Ability to prioritize and manage multiple tasks independently with minimal supervision Previous sales support experience Familiarity with SAP is a plus Employee Benefits: We value your hard work and dedication, offering benefits like weekly pay (via direct deposit or pay card), access to a dedicated local team that supports your success, and employee discounts. We also provide referral bonuses and a comprehensive benefits package, including medical, dental, vision, and 401(k) options to meet your personal and family needs. Ready to apply? Click "Apply Now", and our team will be in touch with you soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Pro Staff Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, ge der, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.