DESCRIPTION

JOB SUMMARY: Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING :

• Greets patients and visitors in a prompt, courteous and helpful manner.

• Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.

• Scans patient insurance cards and documentation into the EMR system.

• Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.

• Balances the charges and fees incurred in the office and prepares the deposit daily.

• Schedules any follow-up appointments.

• Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.

• Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.

• Maintains work area and reception area in a neat and orderly manner at all times.

• Prints and distributes faxes and mail.

REQUIREMENTS

• High School diploma/GED or equivalent experience.

• 1-2 years of Medical Receptionist Experience.

• 1-2 years of experience with insurance verification .

Company: AOA Orthopedic Specialists

Job Type: Full-time

Address: 2801 E. Broad Street, Mansfield, TX, 76063