R10043488 Counter Sales Associate/Backup Driver (Open) Location: Mansfield, OH - Retail shop How will you CONTRIBUTE and GROW? As a Counter Sales Associate/ Backup Driver (CDL A or B) you are the face of Airgas! You will sell medical, industrial and specialty gases, welding equipment and hard goods and tools to customers. The Counter Sales Associate responds to inquiries or concerns from either walk-in customers or those customers that call in as well as provides additional warehouse support as needed. The Delivery Driver is responsible for safely and efficiently delivering compressed gas cylinders to local and regional business customers from an Airgas branch or plant location using a company provided straight or box truck. The Delivery Driver loads, unloads, delivers, and returns compressed gas cylinders while frequently interacting with Airgas customers. Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise. Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information. Enters sales & quote data into the computer and researches information for customers using the computer system. Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. Maintains showroom cleanliness by procedures set forth by management. The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Safely loads, delivers and unloads cylinders containing compressed gases to customer locations. Delivers compressed gas cylinders to external and internal customer sites. Records deliveries and pick-ups on a load manifest and obtains signatures from customers for receipt purposes. Collects empty cylinders or rejected or unsold merchandise. Returns empty cylinders to either a plant or branch location for refilling. Establishes and maintains good customer relations. Listens to and helps resolve service inquiries and complaints. Provides timely communication back to manager or to the customer's assigned Airgas sales associate regarding any changes or issues experienced by the customer. Maintains load manifests and all required vehicle documents by ensuring they are properly completed and reconciled with truck counts and shipping documents before and after deliveries. Ensures that vehicle manifests, vehicle placards, cylinder labeling and load nesting and strapping at all times comply with Airgas safety standards (SAFECOR) and all government regulations including, but not limited to, those issued by the Department of Transportation (DOT), Environmental Protection Agency (EPA), Federal Motor Carrier Safety Administration (FMCSA), Food & Drug Administration (FDA), and the Occupational Safety and Health Administration (OSHA). Performs pre-trip and post-trip vehicle inspections documenting deficiencies; ensures all safety items are in good working order. Works in warehouse or on dock as needed. __Are you a MATCH? HS Diploma or equivalent required. Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience). Intermediate knowledge of Google and/or MS Office Applications. Excellent customer service skills. Ability to work independently and under some pressure to meet deadlines. Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which