POSITION: Commercial Lines Service Lead

Company Overview

Baron Insurance Group has been an established personal and commercial lines insurance provider and community leader for over 55 years. We are passionate about creating a fast-paced, dynamic work environment while enriching the lives of their team, clients, and community. In a healthy, caring, and friendly workplace, team members are encouraged to bring ownership to their roles and are rewarded for their purposeful engagement.

Job Summary

Baron Insurance Group is seeking a full-time, Property & Casualty licensed Commercial Lines Service Lead. This individual develops a strong Commercial Lines Service Team by providing consistent efforts in leadership, coaching, and accountability. The Commercial Lines Service Lead is responsible for keeping the team aligned on standards/expectations, daily priorities, sales goals, and quarterly strategic objectives in a fast-paced, collaborative working environment. As an Account Manager this individual will be the relationship manager for a book of commercial clients and be the primary service manager for the Outside Account Executive(s) and Producer(s) at our Gordonville and Manheim, PA office locations.

Primary Responsibilities and Duties

• Provides leadership, coaching, and accountability to all members of the CL Service Team
• Conducts established monthly audit process on all of the members on the CL Service Team
• Manage a renewal book of business at designated retention, growth and profitability levels
• Cross-sell, up-sell existing commercial accounts and ask for Personal Lines and Life referrals
• Support and service accounts for Commercial Outside Account Executive(s) and Producer(s)
• Quote, propose and write inbound small commercial new business including bonds for existing accounts
• Coordinate administrative service tasks to Commercial Insurance Assistant
• Lead and initiate improvements to the commercial customer service model to improve retention and create capacity for Producers

Qualifications and Skills

• Passionate about Baron Insurance's corporate values
• Healthy: makes teamwork and unity a priority, even when it is hard
• Hungry: wants to consistently improve themselves and others around them
• Humble: has a servant's heart, others focused
• Stakeholder: self-motivated, mature adult that welcomes ownership in their role
• Organized, detailed oriented, dependable
• Adaptable in a fast-paced environment with changing technological demands
• Well-developed interpersonal and communication skills
• Professional appearance with a caring and friendly demeanor

Requirements

• Current PA Property & Casualty License
• High school diploma or equivalent (GED)
• Two years prior commercial insurance experience, preferred

Baron Insurance Group offers a Competitive Benefits Package including:

• 100% paid for Employee Only Health Insurance Coverage (Option to add Family on for a cost)
• Simple IRA Retirement Plan with employer match
• Two Profit Sharing Programs
• Paid Time Off
• Flex Time
• Employer Paid for Disability and Life
• 7 Paid Holidays
• Baron Cares Program (charity giving)
• Team Birthday Lunches
• Quarterly Teambuilding Events

Baron Insurance Group has received the following recognition:

• 2021 Erie Insurance Quality Agency of the Year Winner
• 7 Time Erie Insurance Elite Agency Winner (2013, 2014, 2015, 2016, 2017, 2018, 2020)
• 2021 Erie Insurance Agent of the Year Award Winner

What makes us unique?

• We invest in people -- ourselves, our clients and our community
• We are advisors with the heart of a teacher
• We are problem solvers

Job Type: Full-time

Pay: $55,000-$85,000