This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12968997

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rClient Services Assistant Triage Call Center Temp

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r Department: 3670080070 Veterinary Health Center

Job no: 517445

Employment type: Temporary Full-time

Location: Manhattan, Kansas

Worksite: On-site requirement

Categories: Administrative / Professional, Veterinary Medicine

Pay Grade: 04A

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rAbout This Role:

The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking a temporary Client Services Assistant to join our dedicated Triage Call Center to help facilitate exemplary patient care and quality customer service. This position is responsible for providing appropriate service for the requests coming into the VHC for patient appointments and consultations. The hospital mission includes providing quality medical services to clients and training for professional veterinary students. The individual must provide services in a professional manner.

Why Join Us:

The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. The VHC strives to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. The Veterinary Health Center is located in Manhattan, Kansas and is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes 24 vacation days plus other paid time off (holidays, sick, and discretionary), health insurance, life insurance, and retirement plans. To see what benefits are available, please visit: www.ksvhc.org/about/employment/recruitment.html

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the https://apptrkr.com/get_redirect.php?id=5345463&targetURL=

We Support Diversity and Inclusion:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.{target="_blank" rel="noopener noreferrer"}

Worksite Options:

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

What You\'ll Need to Succeed:

Minimum Qualifications:

• High school diploma
• 1 year of relevant experience

Preferred Qualifications:

• Ability to multitask in a high stress environment.
• Ability to make sound decisions in a stressful situation.
• Ability to prioritize and recognize the most effective & efficient process to accomplish the daily workflow.
• Strong multi-tasking skills.
• Excellent communication and strong interpersonal skills.
• Adaptable to different computer systems/advanced computer skills.
• Flexibility and willingness to work as a team and assist teammates.
• A self-starter who is constantly looking for productive ways to fill downtime.
• Ability to answer multiple phone lines.
• Ability to perform word processing and data entry procedures on a personal computer.
• Fluency in Microsoft Excel, Word, Forms, Outlook Email, & Adobe Acrobat programs.
• Professional, courteous, efficient communication.
• Willing and able to master new techniques.

Other Requirements:

• Applicants must e currently authorized to work in the United States at the time of employment.

How to Apply:

Please submit the following documents on www.ksvhc.org/about/employment/.

1. Resume
2. Cover Letter
3. Contact information for three professional references

Screening of Applications Begins:

Immediately and continues until position is filled.

Anticipated Hiring Pay Range:

\$15.25 per hour

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.

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rAdvertised: Jun 20, 2024

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