Clinical Wireless Monitoring Supervisor (Malvern, PA)

The Clinical Wireless Monitoring Supervisor will be responsible for leading and providing guidance to a team of 6-8 direct reports within a cardiac telemetry service center for the ECG Solutions wireless product.

Your role:

• Manage scheduling and performance for Clinical Wireless employees, oversee daily floor performance, and provide technical support to both customers and staff.

• Identify operational enhancements and participate in interviewing, onboarding, and offboarding processes.

• Develop, mentor, and coach team members, and contribute to the implementation and reinforcement of policies, processes, and procedures. Collaborate with other leaders to ensure effective team performance.

• Work within the Clinical Wireless Monitoring department to monitor key performance indicators and uphold high-quality standards within a collaborative work environment.

• This role requires working from 9:00pm to 7:30am ET (four 10-hour shifts) including a weekend and holiday rotation.

You're the right fit if:

• You have a High School Diploma or General Education Development (GED) and an active CRAT/CCT certification or obtain one within 180 days from the date of hire.

• You’ve acquired 4+ years of experience as a Clinical Sr. Wireless Monitoring Technician, 1+ years of experience as a Clinical Wireless Monitoring Lead Technician or 4+ years of ECG rhythm interpretation experience; leadership experience with direct reports is preferred.

• Your skills include proficiency with Microsoft Office applications, strong technical aptitude and computer skills, and the ability to work in multiple technical mediums simultaneously and have an ability to adapt to change.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You’re an energetic people leader and team player with excellent communication skills, capable of thriving in a high-volume, fast-paced environment and remaining flexible. Additionally, strong listening and patience are key attributes.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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