Job Information
EXACT SCIENCES CORPORATION Senior Director Outreach and Adherence in MADISON, Wisconsin
JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview Exact Science\'s Customer Digital & Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all of our customers, across all channels (digital and physical). These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Getting Screening, Understanding Treatment Options). Each Experience hasa set of specific, measurableObjectives and Key Results (OKRs) that the overall team is accountable for fulfilling. The Senior Director of Outreach and Adherence will lead the strategic planning, development, and implementation of outreach programs aimed at improving patient or customer adherence and engagement, ensuring compliance with Exact Sciences\' screening and precision oncology tests. Building upon the existing adherence program, this role will be responsible for improving efforts and spearheading new outreach methods through research and experimentation. This role requires a seasoned professional with deep experience in managing multi-channel programs, who can drive innovation and lead a multidisciplinary team to achieve measurable outcomes. Essential Duties Include, but are not limited to, the following: Develop and execute a comprehensive outreach and adherence strategy across our portfolio of products and audience types that aligns with the organization\'s mission, vision, and goals. Identify and leverage new opportunities to enhance outreach efforts, particularly in underserved communities or populations. Ensure that outreach and adherence initiatives are evidence-based, patient-centered, and culturally competent. Design, implement, and evaluate outreach programs aimed at improving patient adherence to prescribed treatments or interventions. Collaborate with content strategists and stakeholders to tailor programs that meet the needs of specific populations and specific order types. Oversee the creation of materials and resources that support outreach and adherence efforts, ensuring they are... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/48821327E56942E9