Description

Title: Product Owner

Location: US- Remote

Salary: $95K

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

About the Role

The Product Owner role at PSI is responsible for analyzing client requirements and mapping our products and services to meet client needs. The person in this role is required to think about the whole picture, both clients and PSI capabilities/needs. Product Owners see a need and how that can be met with specific product features and advise clients how it could be achieved in different ways.

This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel for meetings, events and workshops.

Role Responsibilities

• Collaborate with customers to define end-to-end solutions that meet their needs.

• Advise, lead, and document solution proposals that align with both user expectations and PSI’s technical capabilities.

• Scope requirements and translate them into actionable tasks for development teams.

• Provide detailed product specifications and maintain active engagement with developers to ensure successful implementation.

• Balance priorities between user-facing features and internal tools to create cohesive solutions.

• Offer technical guidance while keeping the user experience at the forefront.

• Train customers and PSI staff on product features, providing feedback and insight to improve usability.

• Deliver on-site assistance during product launches and implementations.

• Conduct product demonstrations for implementation and pre-sales activities.

Knowledge, Skills and Experience Requirements

• Proven ability to manage time effectively, balancing multiple priorities across user-facing and internal tools.

• Strong understanding of product design from both the user and development perspectives.

• Experience in product ownership or solution architecture is highly desirable.

• Familiarity with Agile methodologies such as Scrum or Kanban.

• Experience with tools like Microsoft Azure DevOps or JIRA.

• Skills in interpreting API specifications, database tools, query writing, HTML, or CSS are advantageous.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why all our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent, all our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:

• 401k/Pension/Retirement Plan – with country specific employer %

• Enhanced PTO/Annual Leave

• Medical insurance – country specific

• Dental, Vision, Life and Short-Term Disability for US

• Flexible Spending Accounts – for the US

• Medical Cashback plan covering vision, dental and income protection for UK

• Employee Assistance Program

• Commitment and understanding of work/life balance

• Dedicated DE&I group that drive core people initiatives

• A culture of embracing wellness, including regular global initiatives

• Access to supportive and professional mechanisms to help you plan for your future

• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)