JOB REQUIREMENTS: *At Securian Financial the internal job title for this position is Customer Operations Sr. Representative. Overview: Securian Financial is hiring a Premium Reconciliation Representative to join our Madison, WI branch office location. As a Fortune 500 company, Securian Financial provides life insurance, investment products, and other financial services. This role will be responsible for handling customer service-related inquiries (calls, e-mails, and other correspondence) that come to the Madison Branch Office (MBO). Responsibilities include but not limited to: Handle customer service-related inquiries (calls, emails, and other correspondence) for the Madison Branch Office (MBO). Communicate with employers, employees, Wisconsin Department of Employee Trust Funds staff, and Home Office associates to resolve inquiries and solve problems regarding insurance plan provisions and administrative procedures. Audit and process retirement certifications of coverage. Reconcile monthly premiums for local and state government employers, annuitants, and directly billed insured. Verify eligibility for conversions to individual policies. Qualifications: 2+ years\' experience in office administration and customer service. Experience working with accounting, payment reconciliation, or related fields. Preferred Qualifications: Experience with Wisconsin Statutes and Wisconsin Administrative Code Rules applicable to the Wisconsin Public Employers Group Life Insurance Program. Experience in the insurance industry. Experience using the CARE claims system. Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you\'re in a commutable distance (90 minutes) you\'ll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. The estimated base pay range for this job is:\$18.27 - \$31.73 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a with a member of the Securian Financial Talent Acquisition team. Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community.... For full info follow application link. Securian Financial Group, Inc. considers applicants for all positions without regard to race, color, creed, religion, national origin, sex, gender identity, sexual orientation, genetic information, age, marital or familial status, status with regard to public assistance, disability, or Veteran status. All applicants will be considered solely on the basis of their qualifications. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5E12839E9D2C4B58