Job Information
SSM Health Patient Access Representative I in Madison, Wisconsin
It's more than a career, it's a calling.
WI-SSM Health Dean Medical Group Madison North High Point
Worker Type:
Regular
Job Highlights:
Department: Occupational Medicine
Schedule: Full Time, Day Shift, Monday through Friday, 7:45 am to 4:15 pm, no nights, weekends or holidays
Starting Pay: $18.00/hour (Offers are based on years of experience and equity for this role.)
Shift Differentials: NA
Location: Dean Medical Group, 752 N. High Point Road.
This position will sit at the Nurses station and not at the front and will perform the following duties:
Scheduling/rescheduling - phones group
Scheduling in person
Paperwork for patients/future appointments
Taking payments
Checking in patients in our new EMR when rolled our and possibly in EPIC
Will be scheduling for East location, West location, Baraboo and Janesville, so multi-tasking ability is important.
Job Summary:
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
Assists with coordination of activities related to insurance pre-certification/authorization.
Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
Performs clerical and reception duties associated with patient registration.
Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- No experience required
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
7880840164 CO Dane Centralized Operations
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)
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