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LUXOTTICA OF AMERICA INC Lenscrafters Team Lead in MADISON, Wisconsin

JOB REQUIREMENTS: Requisition ID:867823 Store #:000296 LensCrafters Position:Full-Time Total Rewards:Benefits/Incentive Information At LensCrafters, we\'re passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you\'ll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years. GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Proactive & solution driven, accurate execution & product knowledge Assists customers with selections, provides recommendations, assists sales associates Serves as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology Ensures finished eyewear meets optical standards & customer requirements Creates a safe working environment for all, demonstrates safe work practices Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems BASIC QUALIFICATIONS HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience PREFERRED... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/231FC8B448DB447F

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