JOB REQUIREMENTS: Financial Fraud Investigator - Madison ID 2024-5557 Location : City Madison Category Fraud & Loss Prevention FTE 1.0 Schedule Availability Monday-Friday from 8:00am-5:45pm (8 hour shifts) plus 1 Saturday shift from 9am-1:15pm every other month Salary Grade 10 Min USD \$2,825.00/Sm Mid USD \$3,504.00/Sm Overview UW Credit Union is hiring a Financial Fraud Investigator to join our team. As a Financial Fraud Investigator, you\'ll dive into a dynamic role where every day presents new challenges. You\'ll be at the forefront of reviewing suspicious activities, managing a high volume of suspected fraud cases, and responding to member claims with care and precision. Your work will involve deep, often sensitive conversations with members-whether they\'ve been victims of scams or are suspected of fraudulent activity. You\'ll also be communicating regularly with law enforcement, filing police reports, and handling the unexpected as you navigate complex fraud scenarios. Success in this role requires a unique blend of strengths. You\'ll need excellent communication skills, both written and verbal, to handle reports, crucial conversations, and member interactions. Attention to detail, analytical thinking, and confidence are essential as you prioritize cases and make tough decisions. An autonomous work style, adaptability, and the ability to manage conflict and ambiguity will be key as you resolve financial crimes. If you\'re someone who trusts their instincts, stands firm in their decisions, and thrives in a team environment, this role will allow you to make a significant impact. Why work for UW Credit Union? Join one of Wisconsin\'s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine\'s Best Places to Work, Wisconsin State Journal\'s Top Workplaces, and Milwaukee Journal Sentinel\'s Top Workplaces to receive: 21.5+ days annual paid time off 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 11 paid holidays (includes your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental and Vision plans, including domestic partner eligibility Free bus pass Employee Assistance Program Hybrid role Base Salary: \$74,000 - \$88,000; mid-point is \$84,100 And more! Responsibilities What You\'ll Do Evaluate high-risk cases and member escalations, ensuring swift and accurate resolution of potential high-dollar losses. Conduct thorough investigations into suspected or confirmed fraud, including analyzing transactions, gathering electronic evidence, and interviewing involved parties to uncover critical insights. Develop comprehensive case... For full info follow application link. UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1F4BD8BBAFD4447C