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Humana External Corporate Communications Lead in Madison, Wisconsin

Become a part of our caring community and help us put health first

Humana seeks a dynamic and experienced media and public relations pro to join the Corporate Communications team in support of our Insurance Segment. As the External Corporate Communications Lead, you will be a critical player in our communication efforts for the Medicare line of business. You will implement policies and programs to enhance and protect corporate reputation and brand among external audiences, such as news media, consumers, influential thought leaders, healthcare providers, employers and others. The ideal candidate is a strong writer and a self-starter who can develop productive relationships with journalists, counsel senior leaders, carry public relations plans from concept to completion, and handle complex priorities while managing multiple projects.

Key Role Functions

  • Develop and execute a comprehensive strategic communications plan to support key business priorities across Humana’s Insurance Segment

  • Responsibilities encompass media relations, public relations, digital and social media, and thought leadership/executive communications

  • Handle and field media inquiries and responses for external needs

  • Provide strategic advice and counsel for cross functional teams and leaders; support efforts in elevating the visibility of the business while managing communications effectively

  • Experience in issue manage and crisis communications

  • Oversee project planning, execution, and communication products/deliverables

Use your skills to make an impact

Required Qualifications

  • Bachelor’s degree in communications, journalism or related field OR equivalent work experience in related field

  • 8+ years of experience in media relations, PR or communications

  • Proven experience in developing and executing successful media campaigns with measurable impact

  • Proven crisis management experience

  • Social media savvy

  • Familiarity with public relations measurement techniques

  • Strong, demonstrated persuasive writing experience

  • Excellent verbal & written communication skills

  • Proven ability to interact with all levels of leadership in a fast-paced, dynamic environment

  • Strong project management skills and attention to detail

  • Must be available for occasional overnight travel up to 20% per year depending on business needs

Preferred Qualifications

  • Experience in a PR agency or in a regulated industry, ensuring compliance with industry standards and regulations

  • Experience in healthcare communications

  • Medicare experience

Additional Information

  • This is a nationwide remote role that will primarily operate on EST/CST business hours.

  • This position requires occasional overnight travel up to 20%

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

  • Health benefits effective day 1

  • Paid time off, holidays, volunteer time and jury duty pay

  • Recognition pay

  • 401(k) retirement savings plan with employer match

  • Tuition assistance

  • Scholarships for eligible dependents

  • Parental and caregiver leave

  • Employee charity matching program

  • Network Resource Groups (NRGs)

  • Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-21-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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