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Aston Carter Customer Operations Analyst in Madison, Wisconsin

Job Title: Operations Analyst

Job Description

Seeking an Operations Analyst to manage workforce by forecasting staffing needs and handling business system management. This includes real-time performance monitoring, troubleshooting, and collaborating with IT on system updates, upgrades, and new implementations. You will also work closely with the training team to coordinate scheduling needs and development, support tools provided by other teams, and ensure the utilization and understanding of these tools as they evolve.

Skills

  • Experience in workforce management

  • Administrative skillsets

  • Strong communication skills

  • Ability to coordinate between multiple departments and stakeholders

Work Site

This is a hybrid position requiring some days on-site in Madison, Wisconsin and some days remote after initial training period.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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