Description

Shopbop.com is seeking a Business Analyst to support the Sr. Product Manager of Logistics, and the Operations team. This position will be responsible for delivering accurate business and cost reporting metrics for Outbound, Inbound and Return logistics while developing data visualizations and building automation solutions that drive business decision making and process improvement. You will define core metrics and KPIs, build analyses that uncover actionable insights and tell a story, and create/maintain operational dashboards used by a variety of stakeholders. The position interfaces with stakeholders ranging from product managers, software, and data engineers.

The ideal candidate will draw upon advanced analytical, problem-solving skills, and passion for delivering business insights and analytics. This role has great exposure to a broad scope that can shape the future of operational fulfillment.

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.

Key job responsibilities

Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.

Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.

Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.

Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.

Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities.

Support cross-functional teams on the day-to-day execution of the existent program implementation.

Driving small to medium operational enhancement projects.

Generate complex queries to dive deep on process issues

Innovate to improve customer experience

Basic Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field

• 3+ years of business or financial analysis experience

• Experience with Excel

• Experience with SQL

• Experience making business recommendations and influencing stakeholders

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Experience defining requirements and using data and metrics to draw business insights

Preferred Qualifications

• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• Experience in Operations, Supply Chain or Logistics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.