Job Information
Dorman Inside Dealer Sales Supervisor in Madison, Indiana
Inside Dealer Sales Supervisor
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Date: Oct 29, 2024
Location: Madison, IN, US, 47250
Company: Dorman Products
Job Summary
At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for an Inside Dealer Sales Supervisor to assist with the day-to-day operations of the Inside Dealer Sales Team and Outside Dealer Sales Group. This critical role will help continue SuperATV’s growth and impact in the off-roading industry.
Primary Duties
Supervise the Inside Dealer Sales team both in Madison, IN and Shreveport. LA.
Support Outside Sales Representatives (OSR’s)
Assist in IDST daily workload including working the e-mail and call line channels.
Establish performance goals to achieve SuperATV metrics for department employees.
Maintain and execute training for new / existing OSR’s.
Drive and execute Inside Dealer Sales Team revenue generating campaigns.
Provide top notch customer service to the Dealer Network.
Maintain sales staff by recruiting, selecting, orienting, and training employees.
Identifying MAP (minimum advertised price) policy violations and address those violations with the Dealers.
Attend shows and events to represent the company as needed.
Qualifications
Qualified candidates will have experience with a call center environment, will be customer service oriented, having excellent leadership, communication, problem solving, and analytical skills are critical. Candidate will be skilled in the Microsoft Office Suite of products.
Education / Experience
Two years of previous Sales / Supervisory experience, is preferred. Occasional overnight travel is required.
#SuperATV
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com