Description We are offering a short term contract employment opportunity for an Administrative Assistant in the bustling city of Lynchburg, Virginia. The role is anchored in the industry of administration and customer service, and involves a wide array of responsibilities, from managing inbound calls to setting up appointments.

Responsibilities:

• Function as the first point of contact for customer inquiries, managing inbound calls with a detail oriented demeanor.

• Deliver high-quality customer service, addressing and resolving customer concerns and complaints.

• Handle data entry tasks, ensuring accuracy and timeliness in updating and maintaining customer records.

• Manage email correspondence with clients, responding to queries and providing necessary information in a timely manner.

• Facilitate outbound and inbound calls as necessary, ensuring effective communication with clients.

• Utilize Microsoft Excel, Word, Outlook, and PowerPoint to manage administrative tasks and maintain documentation.

• Schedule appointments for clients and team members, ensuring efficient time management.

• Maintain a smooth flow of information within the team, ensuring all members are updated on relevant data and appointments. Requirements • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

• Experience with answering inbound calls and managing both inbound and outbound calls

• Strong customer service skills and experience

• Ability to perform data entry tasks with high accuracy

• Excellent email correspondence skills, with a focus on detail oriented communication

• Experience with scheduling appointments and managing calendars

• Ability to multitask and prioritize tasks in a fast-paced environment

• Strong attention to detail and organizational skills

• Excellent verbal and written communication skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .