38074BR

Extended Job Title:

Unit Manager - Starbucks

Position Description:

Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represent the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

Requisition ID:

38074BR

Travel Required:

Up to 25%

Major/Essential Functions:

• Personnel responsibilities to include hiring, documenting and evaluating and scheduling employees to ensure proper operational and financial results, and ensure adherence to University and Starbucks policies and procedures.

• Responsible for the complete oversight of the Starbucks store, which includes the receipt, preparation, holding, distribution, attractive presentation, marketing, merchandising, and service of products per Starbucks set standards.

• Ensures the quality of all products, portion and cost controls in food production, making necessary adjustments where necessary. Directly involved in the inventory and control over all products through proper accountability.

• Directly involved in providing and maintaining proper customer service levels and ensuring that brand standards are being continuously met. The store manager also maintains communication throughout and provides necessary feedback to all parties.

• Maintains current knowledge of industry trends and assists in the identification of new products and promotionals that Starbucks rolls out throughout the year.

• Ensure that food handling procedures are met and followed at all times-being constantly aware of food safety and sanitation and ensuring proper food and food related supplies are properly received, rotated, and ensures properly accounted for and inventoried.

• Consistently provides various system checks to identify gaps in customer service, product delivery, store preparedness and overall guest experience.

Grant Funded?:

No

Minimum Hire Rate:

4,000

Pay Basis:

Monthly

Schedule Details:

Schedule vareis - overtime as needed

Work Location:

Lubbock

Department:

Hospitality Services

Required Attachments:

Cover Letter, Resume / CV

Job Type:

Full Time

Job Group:

Senior Other Administrative

Shift:

Other

Required Qualifications:

Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.

Does this position work in a research laboratory?:

No

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.