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UKG (Ultimate Kronos Group) Sr Cloud Engineer in Lowell, Massachusetts

Company Overview:

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people — then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

About the Team:

You will be part of the Cloud Infrastructure Team, a dynamic group dedicated to creating innovative solutions that drive our business forward. This team is special because of its collaborative spirit and commitment to excellence.

About the Role:

As an Infrastructure Systems and Storage Engineer, you will play a crucial role in managing and optimizing our global network and services.

Manage and optimize infrastructure: You’ll handle public cloud infrastructure and VMware environments, ensuring optimal performance and resource consumption.

Monitor and maintain system health: You’ll detect issues, monitor system health, and ensure compliance with standards.

Develop and maintain documentation: You’ll create and update technical documentation, including Run Books and architecture diagrams.

Collaborate with cross-functional teams: You’ll work with IT, Technical Operations, and DBA teams for growth and capacity planning.

Participate in 24x7 support rotation: You’ll handle escalations and provide system support.

Research and implement new technologies: You’ll identify gaps and offer recommendations for improvements.

About You:

Basic Qualifications:

4+ years of experience managing VMware ESX clusters, especially VMware 6.7 or later.

Proficiency with automation tools like Terraform and Ansible.

Experience with cloud platforms (Google Cloud, AWS, Azure).

Strong scripting skills in Python, PowerShell, Bash, or Perl.

Excellent communication and problem-solving skills.

Experience with security frameworks and compliance standards (e.g., ISO 27001, FedRamp, HIPAA, GDPR).

Preferred Qualifications:

Experience with monitoring and logging tools like Prometheus, Grafana, and Splunk.

Familiarity with CI/CD processes and DevOps practices.

Knowledge of container technologies (Docker, Kubernetes).

Understanding of Site Reliability Engineering (SRE) principles.

VMware certification and GCP knowledge are a plus.

Where we're going:

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer   

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.     

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)      

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)     

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .  

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . 

The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)   

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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