Description

We are Hiring!

Consumer Lending Specialist – Lowell, MA

Enterprise Bank is a growing and successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a “Top Place to Work”, Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.

What You’ll Do:

Essential Functions and Responsibilities

• Subject matter expert and primary contact for all consumer loans.

• Conducts review of consumer loan applications to determine creditworthiness according to the Bank's underwriting and credit standards.

• Answers inquiries from borrowers and branch team members related to loan documentation and underwriting requirements.

• Reviews and calculates income documentation and all other required documents and clear conditions.

• Independently approves and processes loans within Meridian Link ensuring acceptable credit scores, debt-to-income ratios, reviewing credit reports, employment history, ability to repay, income, and capacity of applicant(s). Communicates decisions to borrowers.

• Establishes and meets turnaround time requirements for loan decisions.

• Prepares loan closing documents and sends to borrowers through DocuSign.

• Processes loan disbursement in Premier through TMS or sends disbursement instruction to the chosen branch for processing.

• Proactively works to improve the Meridian Link workflow, working closely with Senior Consumer & Home Equity Lending Manager and Business Analysts to create efficiencies in the program.

• Works with Senior Consumer and Home Equity Lending Manager to create and facilitate ongoing Consumer Lending Training for branch team members.

• Reviews and updates consumer lending policies and procedures and communicates changes to branch team members as needed.

• Manages Consumer Lending Title issues, resolving any unperfected titles, and manages Vintek for MA titling. Maintains up to date NH and MA Vehicle Titling procedures.

• Submits and reconciles MASS Save Heat Loan Invoicing. Pulls monthly reports from Meridian Link for all closed Mass Save Heat Loans and prepares monthly interest invoice and submits to the Mass Save Portal. When a check is received for interest payment, reconciles and delivers to Loan Servicing for processing.

• Pulls monthly reports for Consumer Loan referrals in Dynamics and closes out cases for originated loans.

• Assists the HELOC Specialists as needed in processing The HELOC pipeline.

• Manages the HELOC modification and HELOC extension set ups.

• Exceeds customer expectations by following the guidelines of the Customer Experience Program.

• Perform all duties consistent with applicable Federal and State laws and regulations as well as Bank policies.

• Perform other related duties as assigned.

This position is Hybrid, Remote, or Onsite. Candidates from MA, NH, and ME only.

Requirements:

• Bachelor’s degree from a four-year college/university, and

• Five years’ related experience/training; or

• Equivalent combination of education/experience.

If you don’t meet all the requirements, apply anyway! Our recruiting team considers your entire professional journey. Enterprise team members are made up of more than just their previous titles.

Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion, and belonging where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here (https://www.enterprisebanking.com/inclusion) to view our Inclusion website for more information and to learn more of our story and Core Values.

Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.

Enterprise Bank is an equal opportunity employer and makes employment without regard to race, color, religion, gender, sexual orientation, age, national origin, ancestry, genetic information, gender identity, disability, marital status, active or veteran military status, retaliation or any other protected status. EOE M/F/Disabled/Vet.

Qualifications

Education

Preferred

• Bachelors Degree or better

Experience

Required

• 5 years: Related experience in Consumer Lending Support and documentation

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)