Job Information
CommonSpirit Health at Home Team Coordinator - Virtual Support in Loveland, Ohio
Overview
Candidate must live in the Pacific Time Zone!
Candidate must reside in one of the approved remote worker states: AR, AZ, CA, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WA, WI
Saturday - Sunday Position from 8AM - 5PM PST
You’ll make a difference every single day by providing direct patient care to individuals in their own home environment after their acute stay or surgery. Practice nursing independently, outside the four walls of a hospital or facility, and work with a team that values your critical thinking skills to care for the most vulnerable patients in our communities. Thrive every day through freedom, flexibility and a fast-paced, ever-changing, never-the-same-day-twice environment!
Responsibilities
Your work should be more than just a job. As the Team Coordinator, you will be the first person our customers will speak with as you greet and answer the phones. The Team Coordinator performs support functions to ensure the smooth operation of office processes.
Responsibilities:
First calls to new patients
Scheduling visits to clinicians according to assigned area
Assists with the running of various system reports.
Utilize HomeCare Homebase to schedule clinicians to a set productivity
Completes assigned workflow tasks in a timely and accurate manner.
Assist scheduling changes with phone calls from clinicians
Works virtually and independently with limited direct supervision using organizational guidelines,policies and procedures and good judgment
Qualifications
High school graduate or equivalent.
6 Months medical office experience
Two years customer service experience required.
Pleasant telephone voice and manner.
Basic computer knowledge and skills
Pay Range
$16.66 - $22.91 /hour
We are an equal opportunity/affirmative action employer.