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Waystar Sr. Specialist Application Engineer in Louisville, Kentucky

ABOUT THIS POSITION

We are seeking a Senior Specialist Engineer to join our Developer Experience team. You will lead the design of a cohesive developer platform, unifying and refining CI/CD pipelines and workflows for C# and .NET applications. Responsibilities include developing and optimizing CI/CD pipelines, integrating monitoring and logging solutions, and driving developer productivity through innovative tools and automation. Strong scripting skills, proficiency in source control management, and a collaborative mindset are essential. Join us to drive innovation and streamline our development workflows at a senior level.

WHAT YOU'LL DO

  • Create a vision for the Waystar developer experience platform including but not limited to designing, implementing, optimizing, and unifying CI/CD pipelines and workflows across the organization

  • Develop a migration plan to move all teams to GHA

  • Oversee Git repositories, branching strategies, pull requests, and code reviews to ensure efficient version control.

  • Lead the team through the execution of the vision and migration plan for the Developer Experience platform

  • Write and maintain scripts in languages such as Powershell, Python, Bash, or Groovy to automate routine tasks and improve pipeline efficiency

  • Contribute to and maintain our in-house deployment tool ZSAD

  • Responsible for developing and augmenting applications based on functional and technical specifications, with a heavy emphasis on C# and .NET application development

  • Develop and maintain tools and utilities to support CI/CD processes for our development teams.

  • Integrate third-party tools and services to extend the capabilities of existing pipelines

  • Set up and manage monitoring tools (e.g., Prometheus, Grafana) and logging solutions (e.g., ELK Stack, Splunk) to ensure pipeline health and performance.

  • Adheres to Waystar coding standards and the approved technologies, proposing amendments to either when necessary

  • Attends to any work items assigned through the internal case system in a timely fashion

  • Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress

  • Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease

  • Solves complex technical problems with little oversight

  • Participate in on-call rotations and incident response activities, leading post-incident reviews and implementing corrective actions.

WHAT YOU'LL NEED

  • 6+ years of software development experience, with a heavy emphasis on C# and .NET

  • 6+ years of experience analyzing and troubleshooting large-scale distributed systems

  • Strong background in DevOps, with a specific focus on designing, implementing, and optimizing CI

  • Proficient in one or more scripting language: PowerShell, Bash, Python, Go, or equivalent.

  • Solid foundation of container and orchestration systems including Docker/OCI runtimes, Kubernetes and Helm.

  • Strong understanding and practical application of GitOps and other DevOps methodologies

  • Excellent written and verbal communication skills

  • Ability to work in a very fast-paced environment & welcome change

  • Highly self-motivated

  • Ability to work both in team and solo environments

  • Experience building highly scalable software solutions

Preferred Skills:

  • Strong understanding of CICD pipelines

  • Experience with developing applications in C#, .NET, .NET Core, Java and PHP

  • Experience with Azure DevOps Server OnPrem

  • Experience with GitHub Enterprise and Cloud

  • Experience with CI/CD tools Jenkins, GitLab CI, Octopus, BitBucket

  • Experience with Atlassian suite (Jira, Confluence, JSM)

  • Monitoring and APM tooling experience (Splunk, New Relic, DataDog, Grafana)N-Tier and SaaS development experience is preferred

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)

  • Customizable benefits package (3 medical plans with Health Saving Account company match)

  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays

  • Paid parental leave (including maternity + paternity leave)

  • Education assistance opportunities and free LinkedIn Learning access

  • Free mental health and family planning programs, including adoption assistance and fertility support

  • 401(K) program with company match

  • Pet insurance

  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time

Req ID: R2159

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