Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

Why work for Dawn Foods?

PEOPLE. PRODUCTS. CUSTOMERS.

Why should you apply? We invest in you!

• Industry-leading health insurance on Day 1!
• Competitive Pay
• 401(K) + company match
• 10 Paid Company Holidays
• Paid Time Off
• Professional training
• Family-owned business over 100 years in service
• An opportunity for career advancement, working as part of an empowering workforce

Job Purpose and Overview

The Operations Support Representative's primary function is to support internal and external customers within Operations. This role will also ensure Operational Excellence through extended knowledge, responsibility and communicating effectively to the appropriate functional teams. Collaborates with local leadership and may support more than one location.

Shift Schedule: Monday - Friday, 8:00am - 4:30pm (On-site and non-remote)

What will you do as an Operations Support Representative at Dawn Foods?

• Warehouse Scheduling and Coordination:
  • Efficiently schedule and manage warehouse operations to ensure smooth workflow and resource allocation.
  • Ensure timely arrival of carriers and manage any delays to maintain schedule adherence.
  • Oversee and coordinate outbound fleet deliveries to guarantee accurate and timely dispatch.
• Administrative Support:
  • Handle a variety of administrative tasks, including scheduling appointments, monitoring the Green Mile system, and ensuring compliance with established processes and procedures.
• Communication and Stakeholder Management:
  • Facilitate effective communication with both internal and external stakeholders to ensure smooth operational flow.
  • Collect, consolidate, and manage data necessary for various operational and strategic needs.
• Purchase Order Management:
  • Create and manage purchase orders, ensuring accuracy and timely processing to support operational requirements.
• Driver Packet Verification and Paperwork Processing:
  • Collaborate with local leadership to verify daily driver packets, ensuring accuracy and completeness.
  • Accurately process all inbound receiving paperwork to maintain up-to-date records.
• Will Call Coordination:
  • Partner with the local operations team to manage the Will Call window, including driver check-ins and reconciling the Will Call log at the end of each day.
• Compliance and Customer Satisfaction:
  • Monitor and maintain Over, Short, and Damage (OSD) logs to ensure compliance and enhance customer satisfaction.
  • Coordinate with the receiving department to handle billing and mailing invoices for third-party direct deliveries.
• Shipping and Inventory Management:
  • Complete daily UPS shipments, manage courier deliveries, and schedule customer delivery appointments in collaboration with the transportation team.
  • Assist with year-end inventory audits, including documentation provision and data entry.
• Support for Warehouse and Transportation Departments:
  • Assist with the preparation of route packets for next day deliveries.
  • Support the warehouse team with scheduling and maintaining the receiving calendar.
  • Help the transportation team with maintaining the Green Mile and Descartes systems.
• Additional Duties:
  • Perform any other duties as assigned to support both internal and external customers effectively.

What Does It Take to be an Operations Support Representative at Dawn Foods?

Below are the minimum qualifications to be a fit for this job.

• Minimum of 2+ years of experience in an administrator role
• Detail oriented and have the ability to work independently and proceed with objectives.
• A minimum of a high school diploma or GED is required.
• Attention to Detail
• Ability to multitask.
• Maintain confidentiality.
• Basic understanding of financial principles
• Proficient in Microsoft Office including but not limited to: Excel, Word, PowerPoint, Outlook, and Teams.

Well-qualified candidates will have:

• SAP experience
• Associate degree in business or related field
• 3-5 years in an Administrator Role
• Distribution experience
• Experience supporting Transportation Supervisors/Managers
• Experience in routing tools.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a Professional office or Operations environment.
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
• The employee must be able to sit at a desk or walk around a facility throughout the day to support Operations team.

Note:The level of physical effort may vary from site to site and in some cases be greater or lesser than documented here.

If this sounds like the opportunity that you have been looking for, please click "Apply."

About Our Benefits

Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits.

Compensation:$40,800.00 - $61,200.00 annually based on candidate experience along with a bonus potential of 5.00% of base earnings.

#LI-LM1 #LI-Onsite

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, age, s ex, national origin, disability, pregnancy, s exual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

Requisition ID: 36214

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability