Job Summary

$20-$24/HR

BASED ON EXPERIENCE

WEEKENDS REQUIRED

HOTEL HOUSEKEEPING OR SUPERVISORY EXPERIENCE REQUIRED

PART TIME POSITION

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections.Responsible for assuming all Housekeeping Manager functions in his/her absence.

Duties Include- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Cleaning rooms or public areas when necessary. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

Perform other reasonable job duties as requested by Supervisors.

Responsibilities

QUALIFICATIONS:

• At least 2 to 3 years of progressive experience in a hotel or a related field required.

• High School diploma or equivalent required.

• College course work in related field helpful.

• Previous supervisory responsibility preferred.

RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly service oriented manner.

• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.

• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.

• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.

• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.

• Maintain key control system.

• Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.

• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.

• Handle items for 'Lost and Found' according to the standards.

• Be familiar with all Aimbridge Hospitality policies and House Rules.

• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.

• Ensure the overall appearance cleanliness and orderliness of staff.

• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.

• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.

• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.

• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.

• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.

• Oversee proper and constructive training of Room Attendants.

• Motivate coach and counsel staff as necessary.

• Collect all keys and assignment sheets daily at the end of the shift.

• Attend meetings as required by Management.

• Ensure completion of regular maintenance and cleaning projects on a biannual basis.

• Monitor all V.I.P.'s special guests and requests.

• Perform any other duties as requested by Management.

Property Details

A leader among Northeast Louisville hotels, we've completed a full renovation with new amenities for easy extended stays. Located along I-265, we’re situated 20 minutes from downtown in the Springhurst Commons area. Travelers will be productive while on the road with our free perks including parking, WiFi and grocery delivery. Guests get more space in our apartment-style suites. They're 50% larger than traditional hotel rooms and feature separate living areas with pullout sofas and fully-equipped kitchens. When our guests don’t feel like cooking, they can join us for a free hot breakfast buffet served daily. Celebrate the end of a busy day at our new Residence Inn Mix featuring light fare and premium beer (Mon-Wed). A favorite among road warriors and vacationing families, our Louisville hotel features an indoor pool, outdoor SportCourt and BBQ area. We are close to Tom Sawyer Park and The Paddock Shops, just 5 minutes away.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offeringDaily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan

  Apply for this position (https://careers-aimbridge.icims.com/jobs/364492/housekeeping-supervisor/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyResidence Inn Louisville Ne

Posted Date6 days ago(12/27/2024 11:28 AM)

ID2024-364492

LocationUS-KY-Louisville

CategoryHousekeeping/Laundry

TypeRegular

StatusPart-Time

Company : NameAimbridge Hospitality