JOB SUMMARY

Responsible for coordinating the activities of the Direct Sales Department for the assigned region, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter’s customer base.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Direct Sales Managers, Direct Sales, in the development of customer and sales strategies. Develop sales plans designed to meet or exceed customer growth and revenue projections. Communicate overall plan, strategy, and matrix requirements to field personnel; monitor and evaluate results.

• Assist Direct Sales Department in monitoring activities and results; make recommendations for strategic adjustments to maximize growth opportunities.

• Help recruit, interview, hire, train and guide Direct Sales staff, while communicating with sales staff all current market offers.

• Handle territory assignments for residential and MDU Relationship Executives.

• Handle personnel issues, including performance appraisals, coaching, safety training, etc.

• Assist with budget preparation, and provide input on broader marketing issues.

• Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English

• Knowledge of direct sales strategies

• Ability to prioritize and organize effectively

• Ability to supervise and motivate others

• Ability to handle multiple projects and tasks

• Ability to maintain confidentiality

• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Required Education

Bachelor's degree in marketing or related field, or equivalent experience

Required Related Work Experience and Number of Years

Sales experience - 5 Management experience - 10

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of cable television products and services

WORKING CONDITIONS

Office environment

Travel as required

SDT700 2024-37944 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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