At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .

Interested in joining us on our journey?

Job Description Summary

GE Appliances is seeking a motivated Accounts Receivable Representative to join our dynamic Shared Services team. In this fast-paced role, you will be responsible for managing customer accounts to ensure timely payments and minimize past-due receivables. You will collaborate with customers and internal teams to resolve issues preventing payment and research unapplied cash and credits. The role requires a deep understanding of customer billing requirements and a proactive approach to resolving payment challenges. This is an excellent opportunity to grow within our Finance Organization.

Position

Accounts Receivable Representative

Location

USA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities:

• Works with customers regarding timely payment to minimize past due receivables.

• Collaborates with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments

• Determines next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation.

• Develops and sustains cooperative relationships with internal and external customers and stakeholders through email and phone communication.

• Utilizes MS Excel for customer account research, statement creation, and account reconciliation.

• Researches unapplied cash and credits; reconciles with customer invoices or deductions.

• Understands customer billing requirements and follows process accordingly to ensure timely and accurate payments.

• Works with various departments to resolve customer disputes as well as underlying root cause issues.

• Reviews and releases orders adhering to established company policies and procedures. Engages Risk and Sales teams when orders exceed allowed limits.

• Utilizes customer or 3rd party web portals for research and resolution of past due invoices and deductions.

What You'll Bring to Our Team

Required Qualifications:

• Proficiency in Microsoft Excel, including the ability to create and analyze financial reports

• Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management

• Ability to work independently with strong organizational and problem-solving skills

• Exceptional attention to detail and time management abilities

• Strong communication and interpersonal skills

• High school diploma or equivalent

• Typically requires a minimum of 3 years experience

Preferred Qualifications:

• Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field

• Bilingual in Spanish

Hourly wages starting at $19-22/hour depending on experience and education

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com