VCA Animal Specialty Group is a 24-hour Emergency and Specialty Hospital in Los Angeles.

We are in search of a candidate to help VCA Animal Specialty Group continue to build and enhance our relationships with our amazing pDVMs to expand our professional referrals and increase our community awareness using innovative marketing strategies.

Candidates will be responsible for the following:

• Building and maintain relationships with pDVMs and other specialty hospitals by doing in-person visits, making cold calls, creating and sending emails, flyers, newsletters, and other marketing materials.

• Learn, enhance and maintain knowledge of the referral processes.

• Communicate with referring veterinarians and specialists to ensure accuracy in facilitating patient transfers.

• Collaborate with management to come up with innovative marketing strategies to increase referrals and overall increase hospital revenue.

• Enhance exposure by maintaining knowledge and involvement in community events.

• Enhance website search engine optimizations.

• Oversee and improve social media posts for the hospital, including Facebook, Instagram, etc.

• Assist management with in-hospital flyers, memos and newsletters.

• Assist with quarterly CE events. This may include presenting to large groups.

• Build and maintain relationships with local outside vendors.

• Maintain weekly communication on daily work progress with Hospital Administrator and Hospital Manager.

Requirements for the Referral Coordinator position:

• At least 2 years experience as a veterinary referral coordinator or managing the referral process.

• At least 2 years as a marketing coordinator or managing marketing strategies.

• Exceptional verbal and written communication skills.

• Ability to determine patient needs and communicate with specialists and ER doctors to facilitate transfers.

• Ability to stay organized, multitask and prioritize tasks.

• Ability to maintain and present job tasks and spreadsheets.

• Ability to create and invent new marketing materials while maintaining company and hospital standards.

Job Type: Full-time

Shifts: 5 days/week, 8-hours/day. *One weekend day may be required.

Salary: $30.00 - $38.00 per hour

Benefits:

• Medical, dental, vision insurance (after 30 days of employment)

• 401(k) with company matching

• Generous employee pet discounts

• Health savings account (HSA)

• Holiday pay * Ask for details

• Life insurance

• Accrued sick and vacation time

• Paid parental leave

• Health and wellbeing resources, i.e. Lyra

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com