Description

Make a positive impact on one of the nation's top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.

The Patient Navigator's role is to fluidly navigate the patient through their visits. Provide day-to-day coordination and communication for patients receiving care at our Radiation Oncology locations. The role is designed to be the key point of contact for each patient. Once a patient is scheduled, the patient navigator will begin working with the patient to help them to understand next steps. The navigator position will utilize organization and physician practice expertise to obtain and ensure the patient arrives to the practice with all the required information. It is important to facilitate effective communication on all levels through tactful and professional interaction. The Navigator is also responsible for communications to the patient around insurance authorizations and the approval process. This is a pro-active role where the Patient Navigator must manage the process.

Salary: $28.23 - $40.44 hourly

Qualifications

Required:

• Ability to modify and adapt office procedures to changing operational needs

• Ability to establish and maintain cooperative working relations with co-workers

• Ability to recognize and deal appropriately with sensitive and confidential issues

• Ability to work as part of a team, collaborating with colleagues

Preferred:

• Ability to work efficiently when faced with frequent interruptions to utilize CareConnect to register, encounter, arrive patients and to retrieve patient records

• Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals and documentation

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.