Job Information
Hilton Marketing Manager - Conrad Los Angeles in Los Angeles, California
The beautiful Conrad Los Angeles is seeking a creative Marketing Manager to join their Sales and Marketing team!
Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup (https://thinkfoodgroup.com/) .
The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel , and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.
Want to get an inside look? Take avirtual tour (https://www.thegrandla.com/explore-grand/vr-tour) .
In this position, you will be responsible for executing marketing strategies to boost revenue growth and creation. You will support the hotel's dedication to outstanding guest service and financial prosperity by aiding the Director of Sales & Marketing in overseeing the hotel's marketing endeavors and sales marketing campaigns for groups, leisure, consortia, wholesale, catering, events, spa, and food & beverage sectors.
The ideal candidate should possess over two years of marketing experience, demonstrate creativity, a passion for success, robust digital and social media skills, and an ability to stay abreast of trends. This is an onsite position.
What will I be doing?
As Marketing Manager, you would be responsible for assisting with and implementing marketing strategies to promote revenue growth and generation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Marketing Management and Execution
- Plan & Budget: assist DOSM with execution of strategic marketing plans. Marketing plans should be annual, monthly and by segment of deployment inclusive of cost, deployment strategies (print, digital, and/or social media) through the review of competitive data, demand analysis and market mix management.
- Agency Point of Contact: Responsible as the day-to-day agency point of contact to ensure execution of plan.
- Internal Partnerships: Work/liaison with internal hotel and corporate partners, including but not limited to Brand, Destination, Jose Andres Group, & Ownership.
Keys to Success
- Builds a close alignment with on-property, regional, and brand marketing teams.
- Successfully executes the tactical elements of the annual marketing plan.
- Strong project management skills, with the ability to prioritize multiple projects at once.
- Has a passion for learning and staying on the cutting edge of new digital strategies, trends and technologies.
- Highly adaptable to seasonality and conflicting priorities.
Tactical Marketing Execution & Analysis
- Project Management: Manages the development of advertising and marketing campaigns including trafficking creative (in coordination with an agency where applicable) for all hotel related marketing initiatives. Ensures timely media placement and coordination of production/materials deadlines, in addition to, project expense management.
- Website Content: ManagesBrand.comand vanity website (Where applicable) content specifically for the hotel, including upkeep of images, special offers, landing pages and other site content enhancements and requirements. Responsible for ensuring all legal and security requirements are maintained on the vanity site.
- Content & Asset Management: Identifies visual asset needs and coordinates all photo & video shoots as needed.
- Media/Influencer Visits: Works with PR and Marketing teams to oversee coordination of VIP visits, including itineraries, tours, amenities and reservations. May be required to give property tours as needed.
- Photography/Videography: oversees asset database of approved images and ensures all image libraries are up to date, including hotel, enterprise and third-party sites. Coordinates hotel photo and video shoots.
- Email Deployment: Manages and executes schedule of email campaigns deployed by Clairvoyix and Constant Contact. Works with stakeholders to determine offers and content for emails.
- Social Media: work with agency to proposes and review themes for monthly content calendar related to Hotel.
- Reporting: Pulls ad-hoc reports requested by leadership to assist with ownership and/or corporate meetings. Work with Enterprise team on all presentations and regular meetings.
Meetings, Presentations and Reports
- Assist the Director of Sales & Marketing in preparation for all strategic meetings, including weekly and/or monthly hotel executive committee meetings, ownership reviews and corporate hotel reviews.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023).
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $67,000 - $68,000 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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Job: Marketing Services
Title: Marketing Manager - Conrad Los Angeles
Location: null
Requisition ID: HOT0ARTN
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