Description

Provide technical support for network systems for a

university medical system. Serve as the

primary escalation support resource person, particularly for network design,

planning, assessment, implementation, routing and switching, and network data

center technologies. Provide

recommendations and initiate necessary corrective actions to ensure optimal

network performance. Provide day-to-day

support of the 24 x 7 production environment, including core, distribution,

wired and wireless access layers, IPAM, DHCP, VoIP systems, WAN, and network

monitoring. Perform network design,

build, and implementation in the project management lifecycle. Perform on-site hardware and software installations. Assess production network configurations and

network health, identify issues, and recommend remediation actions. Participate in network hardware refresh, new

network segment builds, and WAN clinic builds. Perform network monitoring

configuration, addition, deletions, and changes for enterprise monitoring

platforms. Perform monitoring,

diagnosing, and troubleshooting to optimize systems and networked components as

necessary to resolve problems and improve quality and performance. Document IT network operations, including

implementation procedures, operational documentation, support policies and

procedures, and disaster recovery procedures.

Annual Salary Range: $109,283-$222,100

Qualifications

Bachelor's degree in network engineering, information

technology, electronics engineering, computer engineering or a related

technical field. Five years of experience in job offered or as a Network

Engineer, or a related occupational title. Alternatively, the employer will

accept a Master's degree in network engineering, information technology,

electronics engineering, computer engineering or a related technical field plus

three years of experience in job offered or as a Network Engineer, or a related

occupational title. The employer will accept any suitable combination of

education and experience. Experience analyzing end-user business needs and

devising effective cost-efficient recommendations. Demonstrated experience

writing clear, precise, detailed, comprehensive, and grammatically correct

letters, memos, reports, policies and procedures. Experience communicating with

product end-users. Demonstrated experience working both independently and in

team-oriented environment. Experience researching and testing new communication

and networking technologies and processes. Demonstrated knowledge of DNS, DHCP

and TCP/IP. Demonstrated data networking skills including IP & ethernet

routing and switching based network design. Experience with testing and

implementations utilizing the OSI seven layer model. Experience working with

industry protocols including OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec,

Radius, and TACACS+. Experience using network protocol analyzers and sniffers

including WireShark and Fluke tools. Experience deciphering packet captures.

Demonstrated knowledge of Voice/VoIP and Wireless platforms including soft

switches, communications manager, Unity, Unity connection, voice gateways,

feature Servers, application servers, media servers, IADs, and wireless

devices. Demonstrated experience and knowledge of IEEE 802.11 wireless

standards and Aruba wireless controllers. Experience supporting VoIP and ISP

services support systems for network management including voice technologies

utilizing IP switching and routing architectures. Demonstrated knowledge of

different cabling types including multimode fiber, single-mode fiber, LC versus

SC, 10/100/1000BaseX, Cat5, Cat5e, Cat6, and RJ45. Experience utilizing

troubleshooting tools including traceroute, ping, mtr, nmap, netstat, ipconfig

or ifconfig, and iperf. Experience providing communication system status

reports to management or support personnel.

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